Privacy Policy

YOUR PRIVACY 

At annatheanxietycoach.com we are committed to protecting the privacy of our online  visitors, users of our website and services and any personal information of  any third parties that we may be provided with from time to time.  

annatheanxietycoach.com respects the privacy and confidentiality of the information  provided and adheres to the Australian National Privacy Principles. 

You may change your details at any time by advising us in writing via email.  All personal information we receive is protected by our secure server. Our  secure server software encrypts all customer information before it is sent to  us. Furthermore, all customer data collected is secured against unauthorized  use or access. Credit card information is not stored by us on our servers. 

COLLECTION OF CLIENT INFORMATION 

In order to provide you with our services, we require the collection of personal  information of clients which may include sensitive personal information. This  may consist of name, address, contact details, date of birth, health, medical,  injury or illness, work history and other personal information (“Personal data”).  

For all Personal Data we collect during provision of our Services and handling  of Personal Data, we are committed to full compliance with all National  Privacy Principles requirements. We ensure that our clients and anyone we  pass the Personal Data onto, in order to provide our services is under a  similar duty of compliance in accordance with the Privacy law. 

OTHER PERSONAL INFORMATION WE COLLECT 

We also may collect Personal Data about you in order to be able to provide  you with our services. We may collect your name, address, professional and  other information as necessary to provide our services.  

STORAGE AND SECURITY OF YOUR INFORMATION 

We receive and store Personal Data and any personal information you enter  on our website, provide physically or give us in any other way from time to  time in a secure manner. We are committed to the protection of Personal Data  and use all reasonable measures to ensure all Personal Data is kept secure  at all times.  

We ensure all physical and electronically held Personal Data is kept in a  secure manner that is only accessible to persons who are authorized and who  have agreed to the same or similar duty as prescribed by the Australian  National Privacy Principles. 

Destruction of all Personal Data is done in a secure manner to ensure  deletion and de-identification of information. We regularly review and delete or 

destroy Personal Data that is no longer required, out of date or as otherwise  required by law or regulation. 

We will use all reasonable means to protect the confidentiality of your  Personal Data while in our possession or control. We will not knowingly share  any of your Personal Data with any third party other than our service providers  including the specialist medical experts who assist us in providing the  information and/or services we are providing to you. To the extent that we do  share your or a patient’s Personal Data with a service provider, we would only  do so if that party has agreed to comply with our privacy standards as  described in this privacy policy.  

Any non-personal information, communications and material you send to this  website, to us by email, provide physically or which we obtain from third  parties without promises of confidentiality, may be kept, used and disclosed  by us on a non-confidential basis. We are free to use and reproduce any such  information freely and for any purpose whatsoever. Specifically, we will be free  to use any ideas, concepts, know-how or techniques contained in such  information for any purpose, including developing, manufacturing, marketing  products or to improve our services. 

DISCLOSURE OF PERSONAL INFORMATION 

In order to provide the services, we need to disclose Personal Data and  information to the specialist medical professionals who will be making an  assessment and report. We may, from time to time, be required to provide  your Personal Data to a patient’s own healthcare provider or insurer. They are  under the same duty of confidentiality as we are and are bound by the  National Privacy Principles. 

We may be required to disclose certain information, which may include your  Personal Data, to comply with a legal requirement, such as a law, regulation,  court order, subpoena, warrant, in the course of a legal proceeding or in  response to a law enforcement agency request. Also, we may use your  Personal Data where required, to protect the rights, property or safety of  annatheanxietycoach.com, its employees, customers, or third parties. 

We would only disclose your information in good faith and where required by  any of the above circumstances. 

THIRD PARTIES 

We do not and will not sell or deal in Personal Data or customer information.  We will never disclose your personal details to a third party except the  necessary information required by providers of products or services you have  purchased.  

We may however use your information in a general sense, without any  reference to your name, to create marketing statistics, identify user demands 

and to assist it in meeting customer needs generally. In addition, we may use  the information that you provide to improve our website and services but not  for any other use. 

SECURITY 

We strive to ensure the security, integrity and privacy of personal information  submitted to our website is maintained and we periodically update our security  measures in light of current technologies. 

COOKIES AND PIXELS 

A cookie is a small file placed in your web browser that collects information  about your web browsing behaviour. Use of cookies allows a website to tailor  its configuration to your needs and preferences. Cookies do not access  information stored on your computer or any personal information (e.g. name,  address, email address or telephone number). Most web browsers  automatically accept cookies but you can choose to reject cookies by  changing your browser settings. However, this may prevent you from taking  full advantage of our website. 

Our website uses cookies to analyse website traffic and help us provide a  better website visitor experience. In addition, cookies and pixels may be used  to serve relevant ads to website visitors through third party services such as  Google Adwords and Facebook adverts. These ads may appear on this  website or other websites you visit. 

LINKS 

This website may contain links to other websites. These links are meant for  your convenience only. Links to third party websites do not constitute  sponsorship or endorsement or approval of these websites. Please be aware  that we are not responsible for the privacy practices of such other websites.  We encourage our users to be aware, when they leave our website, to read  the privacy statements of each and every website that collects personally  identifiable information. This privacy statement applies solely to information  collected by this website. 

CHANGE IN PRIVACY POLICY 

As we plan to ensure our privacy policy remains current, this policy is subject  to change. We may modify this policy at any time, in our sole discretion and  all modifications will be effective immediately upon our posting of the  modifications on this website. Please return periodically to review our privacy  policy.

ACCESS TO, CHANGES, QUESTIONS AND COMPLAINTS REGARDING  YOUR PERSONAL DATA 

If you want to know what Personal Data we hold about you or make any  changes to your details, please write to us at: hello@annatheanxietycoach.com

If you have any questions or concerns at any time about our privacy policy or  the use of your personal information, please contact us at  hello@annatheanxietycoach.com and we will respond within 48 hours.